Technology 
We find solutions to our clients’ revenue enhancement, guest service, and cost-saving needs. With SP+ INSIGHT Valet System, we provide our clients with clear views of their parking operations.
INSIGHT Valet System is a web-based Revenue Control Software as a Service (SaaS) that is easy to deploy and set up. It provides operational dashboards that show, among other service metrics, Retrieval Times, Pending Pickups, Garage Availability, Associates Working, and Vehicles Expected to Return. All of this information can be accessed by clients in real-time through their desktop or mobile devices.
Clients can also monitor payroll with the system’s face recognition clock feature, which eliminates “buddy punching,” alerts supervisors of employees approaching overtime, and allows supervisors to transfer hours and tips (if any) into Kronos.
In addition to providing a snapshot of the operations, INSIGHT Valet System improves the customer experience with special features such sending parking tickets and information to customers via text, SMS live chat for customer support, text ahead for vehicle pickup, and integration with SP+’s Parking.com and other third-party channels for online sales.
Our services can provide:
- SMS to customer instead of paper ticket
- Text pictures of vehicle arrival conditions along with parking information, rates, and procedures
- SMS live chat for customer support
- Online credit card payments
- Integration with Parking.com and other third-party channels for online sales
- Secure online system powered by Cloud technology
- Virtual Smart Supervisor WebApp
- Face Recognition Clock
- Customizable features and reports
